NDIS

 

We are proud to support NDIS participants in making purchases from our website using their funding.

If your plan is self managed:

1. Add your items to cart on our website, checkout and make payment as usual.
2. Send us an email with:

• NDIS participant name
• NDIS participant number
• NDIS participant address

We will then email you back with an itemised receipt which you can submit for reimbursement.  

If you wish to place an order prior to receiving reimbursement, please contact us with the above information via email as well as the items you wish to order.  We will then send you a tax invoice for you to submit your claim.  Once you have received the funding, please advise us via email and we will finalise your order and send you a request for payment.

If your plan is managed by plan manager:

Send us an email containing:

• NDIS participant name
• NDIS participant number
• NDIS participant address
• NDIS plan manager name and organisation
• NDIS plan manager email
• Items you wish to order

We will lodge the tax invoice direct with your Plan Manager to receive payment.  The plan manager will assess items and determine eligibility, before approving and making payment.

Once we receive remittance advice from your plan manager, we will dispatch your order and send you confirmation via email.

If you have any questions about this process, please feel free to reach out.